FAQS

ORDERS & DELIVERY

TURNAROUND TIME

We produce, print and ship all orders within 3-5 days unless, as during seasonal busy patches, a pop-up tells you otherwise.

We have a mixed bag of on-hand blanks in all sizes. If you need a speedy birthday tee or emergency prezzie give us a ring to see what we have in the size you need. If we don’t need to produce the garment first, we can have your order printed and out the door pretty speedily.

Please let us know within 5 days of receiving your order if there are any inaccuracies or production faults with your garments.  We, unfortunately, cannot exchange and correct after this time period has passed.

Transit time of your goodie bag depends on your distance from us in Jozi, typically most orders are delivered within 48 hours. You’ll receive a notification mail when your goodie bag is packed to go and another on the day a courier driver loads it for delivery. Peep at these for tracking and courier contacts.

We ship across SA for R85 to main cities and R135 to the more remote towns.

 

CUSTOM ORDERS

We love a fun custom order.

Pop your details in our custom order form and let’s get cracking.

We’ll draw up a graphic for you with one revision round. If it takes more time to tweak your print just the way you fancy, a R150 artwork fee will be applicable.

GEAR

GARMENT CARE

Keep it simple. A cold or cool machine wash (max 40c) is great.

Please don’t soak colour-blocked garments in detergents, particularly those with bleaching and/or whitening agents, as colour transfer may occur. Using stain removers containing peroxides can cause garment discolouration. With this in mind, we don’t suggest hand washing as this typically involves a soaking period 🙂

In general, avoid tumble drying as it can cause shrinkage of cotton garments.

** Please do not spray garments with sanitisers as the high % alcohol will not be kind to your shirt.

GARMENT SIZING + EXCHANGES

Please double-check the size you need prior to purchase by viewing the measurements on the gear guide and comparing them to a garment you have at home.

If you have received the correct goodies per your order, but had worked out your needed size(s) incorrectly, we’re happy to exchange any items ordered from our webstore design collections as long as they’re unworn and fresh.

The customer is liable for courier charges related to exchanges for smaller or larger sizes.

If you’d like us to book courier collection and redelivery for you, the total cost would be R145.

REQUEST AN EXCHANGE